What to Do When HR Fails You
I’ve often said that a big benefit of the Hamster World is the ability to turn to HR when you encounter assholes in the workplace. And I will say this: Some HR reps are sloppy, but most of the people I’ve worked with genuinely want to help. I can think of one person who should probably earn a Lifetime Achievement Award in HR.
If that isn’t the case and you have an issue, what do you do? Well, I hate to say this, but you might need to lawyer up. Very few people are excited about hiring a lawyer. It’s expensive, and they have a bad rap from all those late-night ads that scare people with nightmare scenarios like getting hit by a rampaging Oscar Meyer Wiener Truck or catching salmonella from tainted licorice. Whatever. You name it, and there’s a lawyer who can handle it.
But using the words “I am CC-ing my lawyer” will put the fear of a Higher Power in others. One of my neighbors had a problem because the landlord wouldn’t repair a water leak that destroyed some of his books, and he was lucky enough to have a sister-in-law as a lawyer. He wrote a nastygram to the landlord, mentioned that he had consulted a lawyer, and threw in a CC at the bottom of the nastygram for good measure. Within a day, my neighbor received a visit from some efficient handymen, plus money for his books.
I’m not a lawyer. I know a few lawyers. Lawyers can be scary, but they can also be your best friend if you are serious about stopping a problem. Unlike what you may think from seeing “Judge Judy,” no one wants to be dragged into court, and no one wants to pay a settlement.
Caricature of a lawyer from Vanity Fair, 1873, Wikimedia Commons, public domain.